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Establish how good your journey really is
The Journey Benchmark

Objective insights to define your customer journey ambition!

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Journey Benchmark explained

The journey benchmark provides a clear view of the quality of your journey experience compared to direct competitors and cross-category leaders. 

 

The objective analysis insights based on 2.000+ checkpoints are input to define or refine your journey ambitions and address the operational and strategic improvement directions.

 

A periodic benchmark update allows you to monitor your development progress. The analysis of your conversion data adds the financial perspective.

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