CREATE CUSTOMER VALUE!

ASSESS

understand how good your journey really is

ENHANCE

make the right improvement & innovation decisions

MONITOR

measure and manage performance progress
we inspire you to make better decisions and move faster

We are an ambitious fast-growing young company founded in 2014 by innovative people with lots of digital, database marketing and omnichannel retail experience.

We created the leading European method to assess & rate the quality of omnichannel customer journeys and tools that help you to improve your performance and measure the effectiveness.

ASSESS

journey analysis from the customer perspective

Based on the bonsing|mann journey model we created an objective method to assess & score the quality of omnichannel customer journeys, to provide that has become the standard in Europe.

ENHANCE

define and activate ambitions & goals

A smart set of tools to help you translate the assessment insights into action

MONITOR

manage progress up to individual customer level

An advanced journey performance monitoring and management method, designed for step by step implementation using your existing data sources and platforms

UNLEASH YOUR POTENTIAL!

this is only a brief introduction

We love to share the details of our products, show you cases of the leading companies we work for and inspire you with our ideas. But above all, we believe in a highly individual approach, so please give us a call or drop us a mail and we will come over to have a cup of coffee.

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